Rotational Management Development Program

Job Details

Headquartered in Chicago, IL, Mobile Generation currently operates 24 retail stores across the MidWest (IL, IN, OH, WI & MN) and is expanding to the West Coast (WA, CA, AZ & UT) in 2013. Mobile Generation partnered with Universities across the U.S. to open retail kiosks within college bookstores. We are hiring self-motivated individuals to develop these new partnerships, assist in training programs and participate in site selection.

We have multi-faceted marketing efforts using the latest in social media and mobile technology for retail. We expect our RMDP candidates to help us develop new marketing strategies and execute them across the entire company.

Wireless retail is no longer just about cell phones. Our stores are a one-stop shop for consumers’ connectivity needs. We offer wireless modems and tablets, local cable and internet services, home phone products and a growing variety of universal accessories like bluetooth wireless speakers and charging solutions. In addition, Mobile Generation has gone the extra mile in ensuring customer satisfaction and commitment by offering scheduled workshops and tech happy hours to further benefit our customers.


In the Rotational Management Development Program, we seek ambitious individuals with an excellent work ethic. We are looking for people with leadership abilities that are looking to improve their management skills in a fast paced industry. Given the nature of the retail environment, many roles require a flexible schedule and the ability to work some nights and weekends for the first two rotations. We are proud to promote a work hard, play hard Company culture – hosting quarterly Company events like WhirlyBall and monthly sales contests with valuable prizes such as professional sporting events, top theatrical productions and hit concerts.

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Initial Rotation (6-9 months)

For employees in the RMDP, the first rotation will include an extensive six week training course to introduce you to the world of technology retail. We will teach you how to use our robust point of sale software to create your own business leads and keep track of our ever-expanding customer base. We also offer extensive coaching on effective sales techniques and how to qualify customers with various questioning strategies. Good salesmanship can be learned and great customer service is at the core of our business. After initial training, you will be placed for 6-9 months in one of our existing retail stores located in the MidWest, based on your preference and Company needs. While mastering sales consultant skills, you will manage, develop and implement new marketing initiatives across the entire sales team for your territory.

Second Rotation (12-18 months)

Once you demonstrate strong abilities within the sales process and marketing initiatives, you can be promoted to manage a retail store and sales staff. You will be expected to continue to expand on the marketing initiatives and start working with some of our small business accounts. For 12-18 months as a retail store manager, you will be responsible for developing the capabilities of your sales staff, improving store operations and utilizing the store development budget to create marketing campaigns in areas with high growth potential. You will contribute to Company-wide sales programs for future implementation and hone your leadership skills during the second rotation.

Third Rotation

After you have successfully managed your own store and budget, you may advance to one of several key leadership positions, including District Manager, Corporate Training Manager or Inventory Manager. District Managers (DM) are responsible for staffing, operations, marketing and sales across a region of 5-10 retail stores. Corporate Training Managers use their extensive knowledge to expand the University bookstore program to new territories and support 10-15 bookstore locations. Corporate Training Mangers travel to new bookstore locations across the U.S., set-up the retail kiosks, lead training courses, coach bookstore employees and manage the University relationships on an ongoing basis. Mobile Generation also provides opportunities in operational roles within the Company, such as Inventory Manger, that may align with your interests relating to marketing, finance, strategy, store design and ecommerce.

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